Terms & Conditions

Terms of agreement for online trading between the user of this website (You/Your) and MAE BY TYLER (ABN 39949780388), please read the following carefully before continuing on this website. You must accept the following terms and conditions before you continue further on this website.

Placing An Order And Payment

By purchasing any product from this site, You are agreeing to purchase the product at the price set by MAE BY TYLER on the website. Payment must be paid immediately after purchasing the product. MAE BY TYLER accepts Visa, MasterCard, Amex and PayPal. When purchasing any product from the website You permit that you are the holder of the PayPal account/credit card or an authorized user. Once payment is completed You will receive a confirmation email, MAE BY TYLER holds the right to cancel and refund sale at any time after purchase and before dispatch. All purchases are completed in Australian Dollars (AUD). If you are an international customer, and your bank account/credit card is in a different currency, you can still make the purchase and your currency will be automatically converted after the transaction. The conversion rate changes daily. Some banks do charge a small conversion fee; contact them directly to find out further.

MAE BY TYLER does not keep or store any credit card or private information ever. The last four numbers and the expiry date of your credit card number are kept for order verification and identification purposes only. While every endeavor is made to ensure every shopping experience with us is a good one, in the event a credit card is used without the holder's authorization, the cardholder must notify their credit card provider in accordance with their reporting rules and procedures. MAE BY TYLER does not permit the purchasing of any products for the use or reselling. Any one wanting to become a stockiest must contact MAE BY TYLER directly for further information. This website is owned and operated by MAE BY TYLER.

Your Use Of The Website

When using this website you agree to all of these terms and conditions of use. You will not hack or attempt to violate the security of this website, including unauthorized access, damage of any kind to the website and any malicious interference.

Gift Voucher

Gift Vouchers are valid for 12 months from the date of purchase. Gift Vouchers are not redeemable for cash. Unfortunately MAE BY TYLER does not take responsibility for any lost or stolen Gift Vouchers. Gift vouchers may only be used once. If the value of the gift card does not cover the full value of the product being purchased, the buyer must pay the difference using credit card or PayPal.

Promotional Codes

MAE BY TYLER often offers promotional codes for various reasons and may be applied at the checkout. Only one promotional code may be used for every purchase. Also please note unless stated other wise promotional codes may only be used once per customer. Registered customers can only use promotional codes.

Return Policy

If you wish to return or exchange product because of a change in mind, you may do so in accordance with the following process:

  • You must notify MAE BY TYLER within 5 days of accepting delivery of the Product and arrange return of the Product within 5 days after such notification.
  • You must email MAE BY TYLER at maebytyler@gmail.com to obtain a "Return ID number".
  • You must provide a "proof of purchase", in the form of an invoice.

Product must be returned to MAE BY TYLER head office. On International returns You must mark that the goods are returned on the courier company's consignment so that the Products do not attract possible customs duties and taxes again.

  • You must return the Product in its original condition.
  • You are responsible for arranging any insurance on the Product.
  • You are responsible for all costs of returning the product.
  • Once received MAE BY TYLER will refund purchase price minus any shipping costs.

Depending on which bank you is with please allow 14 business days for refund to be credited to your account. Also note the refund can only be placed back in the same account the product was originally purchased with.

If you wish to return a faulty or damaged Product, MAE BY TYLER will gladly repair, exchange or honor with a voucher for the original piece in accordance with the following process:

  • That the Product was purchased within 6 months of faulty date.
  • You must notify MAE BY TYLER by email maebytyler@gmail.com to obtain a "Return ID number".
  • You must provide a "proof of purchase", in the form of an invoice.
  • You must return the Product to MAE BY TYLER head office.

On International returns You must mark on the courier company's consignment so that the Products do not attract possible customs duties and taxes again. MAE BY TYLER will then either repair, replace or honor you with a gift voucher to the same price of the original product purchased. If You chose to replace the product with a gift voucher it will be sent to You by email. If the product is repaired or replaced it will be resent to You within 10 days of MAE BY TYLER receiving the original product. Exchanges are only possible if the item is available.

Warranties

All MAE BY TYLER products come with a 6 month warranty. You acknowledge that the Products require special maintenance as outlined in our CARE instructions (LOVE). MAE BY TYLER will not be liable for any damage caused by any failure by You to maintain the Product properly. Please note that the colours of the Product may vary slightly from those displayed by Your computer monitor.

Please note that the Trade Practices Act 1974 and similar State and Territory legislation in Australia may confer rights and remedies on you which cannot be excluded, restricted or modified ("Non-excludable Rights"). Notwithstanding any other term in this Agreement, MAE BY TYLER does not exclude any Non-excludable Rights but does exclude all other conditions and warranties, whether implied by custom, law or statute.

Returns By You For Faulty Or Damaged Product

You wish to return a faulty or damaged Product, MAE BY TYLER will gladly repair, replace or honor a voucher to the original amount of the purchased piece, in accordance with the following process:

  • That the Product was purchased within 6 months of faulty date.
  • You must notify MAE BY TYLER by email maebytyler@gmail.com to obtain a "Return ID number"
  • You must provide a "proof of purchase", in the form on an invoice..
  • You must return the Product to MAE BY TYLER head office.
  • On International returns You must mark on the courier company's consignment so that the Products do not attract possible customs duties and taxes again.
  • MAE BY TYLER will then send the repair, replacement or gift voucher within ten days of receiving the faulty product..
  • Exchanges are only possible if the item is available..

Your Acceptance Of These Terms And Changes To The Terms

By entering this website you agree to these terms and conditions. Please note these conditions may change time from time. Reserves the right to change this Agreement at any time. Any such changes will be posted on this Website.

Website Availability

If at any time the website is experiencing “down time” MAE BY TYLER will work as fast as they can to restore this. Please note MAE BY TYLER will not be liable for any consequences that occur during this time.

Termination

MAE BY TYLER reserves the right to terminate this Agreement at any time. MAE BY TYLER shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement.